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<h1>App Support</h1>
<p>Last updated: 2026-02-08</p>
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<p>
Welcome to the support page for <strong>gtv-remote</strong>.
If you have questions, issues, or feedback, you can find help below or contact us directly.
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<h2>Common issues</h2>
<ul>
<li>Make sure your iPhone and TV are connected to the same Wi-Fi network.</li>
<li>Disable VPNs or network filters that may block local network discovery.</li>
<li>Check that Local Network permission is enabled in iOS settings.</li>
<li>Restart both your TV and your iPhone if connection fails.</li>
</ul>
<h2>Pairing problems</h2>
<p>
If pairing fails, try removing the device from your TV’s paired accessories
and start the pairing process again from the app.
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<h2>Purchases & subscriptions</h2>
<p>
All purchases and subscriptions are handled by Apple through the App Store.
You can manage or cancel them in your Apple ID settings.
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<h2>Contact support</h2>
<p>
If you still need help, contact us by email:
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<strong>Email:</strong>
<a href="mailto:support@myway-technology.com">support@myway-technology.com</a>
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<h2>Publisher</h2>
<p>Meninx Labs — Mobile & Web App Studio</p>
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